Filing a Claim

Filing a Claim

We are sorry to hear that you have damages and/or losses.   Please click here to file a marine insurance claim.

Keep the evidence – packing, broken items, even glass.  You have 45 days to submit a claim, then 90 days to provide supporting documents.  If likely damage exceeds $10,000, the insurance company will hire a surveyor.

Replacement Estimates     For missing items, please include packing lists with the missing items highlighted and any/all of the following, especially for high value goods:   invoice, prior insurance policy, photos, assessor document, pro-forma invoice (offer of sale) from a store or web site with photos.

Damage Repair Estimates:   Require of your repair estimator that his list of damages:

1.      Includes an estimate of replacement value (in destination country) in the condition it was in before it was shipped.

2.      Packing lists with the damaged/missing items highlighted.

3.      Takes into consideration the code for pre-existing conditions (eg. sc, br..) which appears for each item on the packing list

4.      States the likelihood that current damage was caused during shipping.

5.      Photographs of damaged sections closeup and from a distance.

6.       For high value goods:  previous insurance policies, invoice

We have had good experiences with the following companies for furniture damage estimates and repairs.

Furniture Repair               RESTORNO                        02-650-8777              office@restorno.co.il

Furniture Doctor–David Shafner, Beit Shemesh Prompt, presentable docs,  pricey side. 054-494-6649 050-476-0397
Taam shel Paam 02-6797451, 054-2307744/22 www.a1000.co.il
Robert Cohen,  Talpiot Expensive.  Specializes in antiques. 02-671-6332 rc.antique@gmail.com
Robert Cohen,  Talpiot Expensive.  Specializes in antiques. 02-671-6332 rc.antique@gmail.com
Sami furniture, Rehov Agripas, Jerusalem Reasonable prices and service. 02-625-3562

 

 

Click here to review the  Marine Insurance page.  

Filing a Claim

We are sorry to hear that you have damages and/or losses.   Please click here to file a marine insurance claim.

Keep the evidence – packing, broken items, even glass.  You have 45 days to submit a claim, then 90 days to provide supporting documents.  If likely damage exceeds $10,000, the insurance company will hire a surveyor.

Replacement Estimates     For missing items, please include packing lists with the missing items highlighted and any/all of the following, especially for high value goods:   invoice, prior insurance policy, photos, assessor document, pro-forma invoice (offer of sale) from a store or web site with photos.

Damage Repair Estimates:   Require of your repair estimator that his list of damages:

1.      Includes an estimate of replacement value (in destination country) in the condition it was in before it was shipped.

2.      Packing lists with the damaged/missing items highlighted.

3.      Takes into consideration the code for pre-existing conditions (eg. sc, br..) which appears for each item on the packing list

4.      States the likelihood that current damage was caused during shipping.

5.      Photographs of damaged sections closeup and from a distance.

6.       For high value goods:  previous insurance policies, invoice

We have had good experiences with the following companies for furniture damage estimates and repairs.

Furniture Repair               RESTORNO                        02-650-8777              office@restorno.co.il

Furniture Doctor–David Shafner, Beit Shemesh Prompt, presentable docs,  pricey side. 054-494-6649 050-476-0397
Taam shel Paam 02-6797451, 054-2307744/22 www.a1000.co.il
Robert Cohen,  Talpiot Expensive.  Specializes in antiques. 02-671-6332 rc.antique@gmail.com
Robert Cohen,  Talpiot Expensive.  Specializes in antiques. 02-671-6332 rc.antique@gmail.com
Sami furniture, Rehov Agripas, Jerusalem Reasonable prices and service. 02-625-3562

 

 

Click here to review the  Marine Insurance page.