Payments & Deposits
When you pay, please tell us!
For any questions about payments, please contact either Joan or Daniel in our office:
Joan: email@example.com, extension 103, or click here to make an appointment to speak to Joan: https://calendly.com/joan-3
Daniel: Daniel@kefintl.com, extension 102, or click here to make an appointment to speak to Daniel: http://calendly.com/daniel-241
How to Pay
Payment in Shekels
Best: Deposit to any Bank HaPoalim or transfer to Kef International LTD
Mail check to Kef office.
Cash 1% surcharge +$10.
Unless otherwise agreed, shekel payments are at steamship rate (shar sapanoot) 2.2% above the high cash rate.
In case you have not yet set up a bank account in Israel when shekel payments are do, we suggest you make use of one of the money changers. They are much less expensive, much more quick, and much more oriented towards customer service. You will save money and nerves. We have had excellent experience with this company. AACI also has a similar system.
Money Change Y.L--Yad Harutzim 18, Achim Israel Mall, firstname.lastname@example.org, 054 800 1514, 054 800 3211, Ron, Issac, Itamar
MIZRAHI TEFAHOT BANK LTD., SWIFT CODE: MIZBILIT, BRANCH 401, 12 BEN YEHUDA ST., JERUSALEM, ISRAEL IBAN #: IL82-0204-0100-0000-0196-369 ACCOUNT NUMBER: 196369
ACCOUNT NAME: MONEY CHANGE Y.L (Important!) You will have to fax/email a copy of Israeli ID card/ Driving license or Foreign Passport and for larger transactions, sign a declaration that you are changing money.
Payment in Dollars
Best: Chase has a quick, easy, and free system https://www.chase.com/online-banking/quickpay
Good: Email check--marked "void". 1st and 2nd payments will be taken on/about due date without additional notice and appear on your bank statement as “Automated debit from Neil Kummer".
OK: Wire to Chase address above, routing #322271627. Add $20
OK: US Credit Card or PayPal. Add 3.5%. For non-US card, 4.70%. No AMEX or 3rd party cards. You waive the right to dispute charges or request charge-back for any reason. There are additional charges noted below for payments due in shekels.
EH: $ transfer to Israel, Bank HaPoalim account above. Add 2.5% + $25
OK: Cash 1% surcharge +$25
Canada and Europe
Ask bank to transfer or mail a US $ check to the Kef account at Chase in Kentucky (see above). Permission to pay agents directly must be in writing. Surcharges as above.
**Notify us ASAP when, how, and how much you paid.
**Except by written agreement, all payments are to Kef.
Timing and Choice of payment options. Payment will be considered to have been received when it is in a form which Kef can use and transfer, in our bank account or in cash. Kef reserves the right to refuse payment by ACH and/or credit card.
Exchange Rates and Foreign Currency Fees
Payments in shekels are at steamship rate, 2.2% above high cash. For import to Israel, it is best to make first payments in foreign currency and the final payment in shekels. If you give us foreign currency, when you owe shekels at the shipping rate, the surcharge is 6.5%.
When to Pay
Household Goods or Car
|1st||20%||On signing||$ or NIS|
insurance + security
|not later than 5 days before pickup.||$ or NIS|
|3rd||Balance||Two weeks later at steamship rate. 25 days later if from the West Coast.||NIS|
Upon delivery: Charges not previously known, such as extra floors or crane for goods that do not fit in the elevator, extra heavy/dense/delicate items, extra distance, etc. will be taken by ACH without further notice.
Export from Israel-- In full upon signing.
|With household goods||In full||On signing||$ or NIS|
|Alone||70%||Upon signing||$ or NIS|
|Balance||Upon shipping||NIS ship rate|
Appliances (Local Supply)
|LCL--less than full container|
|20’/40’/40’HighCube FCL (container load)|
|replacement refund check or failure to notify address change||$25|
Late/non-payment or rejected credit cards/checks
|Late payment, bad checks, unapproved/returned credit cards or checking accounts.||Payments not received within 2 business days of date due or checks, credit card, or automatic withdrawal payments returned or not honored for any reason may delay goods/services and incur a 5% surcharge in addition to fees (i.e. cancelled check ($25), unapproved checking account/credit card ($12), storage, demurrage.) Late payments accepted by transfer or direct deposit only.|
|Non-payment and abandoned goods||Goods become the possession of Kef and monies paid to date taken towards Kef charges to date for work accomplished and committed to as well as cancellation fees if: a) 3/4 of the amount billed to date is not received within 2 months of signing or latest billing, b) full payment of the amount billed to date is not received within 3 months of signing or latest billing, the later, or c) goods are left for more than 2 weeks at office/warehouse without written agreement and full payment to date. The customer will, in addition to billing to date, be liable for cancellation fees of 10% +vat on Kef charges for work to date including charges for disposal of the goods.|
The customer or Kef may cancel part or all of the contract for any reason. If Kef deems that it is possible to cancel, the customer will pay:
|Within 5 days of signing.||Charges for work to date and future liabilities and commitments at Kef rates plus 6% of total contract|
|More than 5 days after signing.||" " plus 10% of total contract|
|Appliance order||As above, plus 25 % restocking fee, if restocking is possible.|
“Contract” refers to the greater of the two amounts:
1. The original contract, or
2. Billing to date, had the customer proceeded with the contract.
All likely charges --and unlikely ones we anticipate--are in your signed agreement. VAT (18%) applies to Israel-based fees, even for Olim. Rates and fees assume a density of 6.5 lbs/cubic foot, include Kef handling fees, and may change without notice. For differences between the above and the signed pages of your contract, the signed pages have authority. When two billing options appear, the greater will be billed.